UX teardown
What a broken public-service form teaches us about usable design
The confusing fields, missing feedback, and dead ends that make a simple online task harder, plus a practical way to rebuild it.
6 min read
An independent space for Rwandan tech criticism
We document broken websites, frustrating products, and weak design decisions in Rwanda, then explain what went wrong and how they could be better.
Read the latest critiquesObserved, tested, explained
UX teardown
The confusing fields, missing feedback, and dead ends that make a simple online task harder, plus a practical way to rebuild it.
6 min read
Product critique
We trace where trust disappears in a local shopping flow and show the smaller decisions that would make it feel reliable.
5 min read
Accessibility
A plain-language look at invisible focus, unreachable menus, and fixes that improve the experience for everyone.
7 min read
What we examine
Why this blog exists
Rwanda Free Space independently documents where local digital experiences fail the people using them. The goal is not ridicule. Each critique identifies the problem, explains its impact, and offers a realistic path toward a clearer, more accessible, and more trustworthy product.